Terms & Conditions of Storm Net ISP

1. Acceptance of Terms

By subscribing to or using the services provided by Storm Net ISP, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. These terms apply to all users, whether residential or business, and form a legally binding agreement.

2. Service Availability

We strive to provide uninterrupted and reliable internet services. However, service availability may be affected by maintenance, technical issues, or external factors beyond our control. Storm Net ISP reserves the right to modify, suspend, or discontinue services when necessary.

3. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account. You agree not to use our services for unlawful, abusive, or harmful activities that may disrupt networks or violate applicable laws.

4. Billing and Payments

All services are billed according to the selected plan and must be paid within the specified billing cycle. Failure to make timely payments may result in service interruption or suspension. Reconnection may be subject to additional charges.

5. Fair Usage Policy

To ensure a consistent experience for all users, Storm Net ISP applies a fair usage policy. Excessive or abnormal usage that negatively impacts network performance may result in speed adjustments or temporary restrictions.

6. Equipment and Installation

Any equipment provided by Storm Net ISP remains the property of the company unless otherwise stated. Customers are responsible for proper care and must return equipment upon service termination. Installation charges may apply based on location and setup requirements.

7. Service Suspension and Termination

We reserve the right to suspend or terminate services without prior notice if a user violates these terms, engages in illegal activity, or fails to meet payment obligations. Users may also request service cancellation by contacting customer support.

8. Limitation of Liability

Storm Net ISP shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, including data loss, service interruptions, or external network failures.

9. Changes to Terms

We may update these Terms and Conditions from time to time to reflect service improvements, regulatory requirements, or operational changes. Continued use of our services after updates constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact Storm Net ISP at info@stormnetisp.com or call us at +880 1942 166975.